Refunds and Cancellation Policies for Enshassi.com – Digital Marketing Services
Refunds Policy:
At Enshassi.com, we strive to provide high-quality digital marketing services to our clients. We understand that circumstances may arise where a refund is necessary. Please review our refund policy below:
- Refund Eligibility:
- Refund requests must be made within 30 days of the initial purchase date.
- To be eligible for a refund, the service purchased must not have been fully delivered or utilized.
- Non-Refundable Services:
- Certain services, such as customized consultancy or tailored strategy development, may be non-refundable due to the personalized nature of the work.
- Refund Process:
- To request a refund, please contact our customer support team at [mohammed@enshassi.com] with your order details and a brief explanation of the reason for the refund.
- Refunds will be processed within 10 business days of approval.
- Refund Method:
- Refunds will be issued using the same payment method used for the initial purchase.
- Partial Refunds:
- In some cases, partial refunds may be considered based on the extent of service utilization. This will be determined on a case-by-case basis.
Cancellation Policy:
- Cancellation of Services:
- Clients can request the cancellation of ongoing services at any time by contacting our customer support team at [mohammed@enshassi.com].
- Cancellation Charges:
- For services canceled before the initiation of any work, a full refund will be processed.
- If the cancellation request is received after the commencement of work, charges may apply based on the work completed up to that point.
- Cancellation Process:
- To request a cancellation, please contact our customer support team with your order details and a brief explanation of the reason for the cancellation.
- Termination of Subscription Plans:
- Subscription plans can be canceled at any time, and the cancellation will take effect at the end of the current billing cycle.
- Refund for Unused Portions:
- For subscription plans, refunds will not be provided for unused portions of the subscription period.
Contact Information:
For any questions or concerns regarding our Refunds and Cancellation Policies, please reach out to our customer support team at [mohammed@enshassi.com].
Please note that these policies are subject to change, and it is the responsibility of the clients to review the latest version on our website. Last updated: [14-01-2024].